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  2. Screen Protection
  3. How Can We Help?

How Can We Help?

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  • Do I need to send my old InvisibleShield back?
  • Why did my order numbers change?
  • Register My InvisibleShield Product
  • Replace My InvisibleShield Under Warranty
  • How to create an account
  • Warranty shipping fees
  • When will my order ship?
  • Why does my order show "incomplete"?
  • How do I change the email address on my account?
  • Install My InvisibleShield Screen Protector
  • Do I need to return my old InvisibleShield?
  • Installation Video- InvisibleShield EZ Apply® for Glass, XTR, Elite, Plus Families
  • Where in the box is the Apple Watch® or Galaxy Watch InvisibleShield?
  • I think I got the wrong product in my package
  • I had a screen protector and a case on my phone and it still cracked. Why?
  • Where do I apply my promo code or discount code?
  • Why didn't my promo code or discount code work?
  • Replace My AT&T Tempered Glass Screen Protector Under Warranty
  • How do I find which phone, tablet, or iPad I have?
  • iPhone 14 InvisibleShield cutout redesign
  • My order didn't go through but there are pending charges on my card. What happened?
  • How do I get a pdf receipt from my Verizon account?
  • Which Screen Protector is Right for Me?
  • Do I need to return my original InvisibleShield for warranty?
  • I don't see the product I purchased registered on my dashboard. Why?
  • Can I combine my warranty replacement orders into one shipment?
  • How do I change my name or email address on my account?
  • How do I update or add an address on my account?
  • Why am I having touch sensitivity issues after installing my InvisibleShield?
  • Installation Video- Ultra Clear for Samsung Galaxy S22®, S22+® and S22 Ultra®
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