Order picking is the process of pulling items from inventory in the warehouse to fill a customer's order. It is our long-standing goal to strive for excellence and perfection when filling orders, however, mistakes can and do happen.
If you ordered an item in your shipment and got something different, we sincerely apologize for the mispick and are here to make it right. Please contact us for further assistance. When submitting the form, please be sure to include pictures of the shipping box on all sides, the contents and the packing slip.