A factory reset can help with some troubleshooting issues. Here’s how to perform one:
1. Place both buds in the case.
2. Reset the right bud.
a. Remove the right bud from the case.
b. Tap and hold the IFROGZ logo for 10 seconds until light flashes red and turns off.
c. Tap and hold the IFROGZ logo for five seconds until light turns on and flashes red and white.
d. Quickly tap the IFROGZ logo on the bud six times, the light will turn off.
e. Return the bud to the case.
3. Reset the left bud.
a. Remove left bud from the case.
b. Quickly tap IFROGZ logo on the the bud six times, the light will turn off.
c. Return the bud to the case.
4. Connect left and right.
a. Remove both buds from the case and allow them to connect to each other for about five seconds.
5. Connect as normal.
a. The buds are now reset to factory settings. Remove them from the case and pair as normal.