ZAGG makes it simple and easy for you to make a warranty claim to get a replacement!
Step 1: Register Your Products For items purchased at ZAGG.com through a ZAGG account, they will already be registered.
Step 2: Request Replacements
Register Your Products
▶ Customers Outside North America - click for further instructions
Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the Select a region drop-down near the bottom of the website.
1. Click on "Support" at the top of ZAGG.com. Then click on "Register a Product".
2. You will be prompted to log in if you have an account. If you do not remember your password, click "Forgot My Password" and a link to reset it will be emailed to you. Please check your junk or spam folders if you do not find it right away. If you do not have an account you will be able to create one.
3. From there you will be directed to your account dashboard. Click "Register A Product" button, go through the category decisions to choose the product you own. If you have the box, you can also scan the QR code for an automatic registration.
Don't know what case you have? Was it a gift? Maybe the store threw away the box? Click here and we can help!
Purchases Made on ZAGG.com
If you were logged in to your ZAGG.com account at the time of purchase, your product is already registered. Follow the instructions below to request a replacement.
Requesting Replacements
Once your product is registered, you can request your replacement.
Please note: As items may ship from multiple locations and each warranty applies to a singular item, only one item can be replaced per warranty transaction. Shipping and handling fees apply for each order and please allow 1-3 business days for order processing.
If you have multiple items needing a replacement, please ensure they are each registered individually and request a separate warranty replacement for each item that needs a replacement.
Click on your registered product for which you want to process a replacement. Then select Product Options and click on Warranty Replacement.
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