If you purchased a product on ZAGG.com while logged in to your account, your product is automatically registered. If you were not signed in to your account or purchased your product at a retail location, please follow the steps below to register your product:
▶ Customers Outside North America - click for further instructions
Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the Select a region drop-down near the bottom of the website.
1. Click on "Support" at the top of ZAGG.com. Then click on "Register a Product".
2. You will be prompted to log in if you have an account. If you do not remember your password, click "Forgot My Password" and a link to reset it will be emailed to you. Please check your junk or spam folders if you do not find it right away. If you do not have an account you will be able to create one.
3. From there you will be directed to your account dashboard. Click "Register A Product" button, go through the category decisions to choose the product you own. If you have the box, you can also scan the QR code for an automatic registration.
All mophie devices are stamped with a serial number. To find the serial number on your mophie device, click here.
Need to Make a Warranty Claim?
We make it simple and easy for you to make a warranty claim. Please click here to start your online warranty claim. You will be asked to log in or set up a new account to get started.
Please note: As items may ship from multiple locations and also because each warranty applies to a singular item, only one item can be replaced per warranty transaction. Shipping and handling fees apply for each order.
If you have multiple items needing a replacement, please ensure they are each registered individually (if not purchased from ZAGG.com directly - purchases made on ZAGG.com are automatically registered) and request a separate warranty replacement for each item you need replaced.