Can I change or cancel an order?

Once an order is placed, it is locked for processing. All orders begin the fulfillment process immediately and unfortunately cannot be cancelled or changed by our care team or our warehouse.

Simply return the item once it arrives to the address below with your order number written on the outside of the package. Once it is received and processed, your purchase will be refunded back to the payment method with which it was placed.

For customers in the Americas: