Once an order is placed, it is locked for processing. No information on the order including products, quantities, shipping address, etc, can be changed, added or deleted. All orders begin the fulfillment process immediately and cannot be canceled or changed by our care team or our warehouse.
If you purchased a new product you can simply return the item for a refund once it arrives to the address below with your order number and 'return for refund' written on the outside of the package. Original packaging not required.
The return for refund timeframe is 30 days from the purchase date. Once it is received and processed, your purchase will be refunded back to the payment method with which it was placed. Warranty replacement orders are also unable to be canceled.
For customers in the Americas:
ZAGG, Inc.
Order # __________
6244 Technology Ave
Kalamazoo, MI 49009
United States
For customers in Europe, Africa, the Middle East and the Asia-Pacific region:
ZAGG International
Order # __________
103 Shannon Industrial Estate
Shannon, County Clare, V14 PH21, Ireland
For customers in the United Kingdom:
ZAGG International Order # __________
Partners in Logistics UK Ltd.
3 Banner Park
Wicksman Drive
Coventry
West Midlands CV4 9XA
United Kingdom
Please be cautious and do not include any non-ZAGG products, as they may be disposed of and unable to be retrieved.
US purchase terms can be found here.
UK purchase terms can be found here.
EU purchase terms can be found here.