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My keyboard loses Bluetooth® connection

 

1.  Check the current version of your iOS on your Apple® tablet.

2.  If your iOS version is less than 9.1, you will need to upgrade.  Before you upgrade your iOS, you will need "forget your device" using the following steps

a. On your tablet, go to 'Settings'.

b. Select 'Bluetooth'.

c. Locate your ZAGG keyboard in the list.

d. Select 'forget this device'

3.  After upgrading to iOS 9.1 or higher, you will need to pair your ZAGG keyboard to your tablet.

 

*The Bluetooth wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Zagg Inc is under license.

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